Privacy Policy:
Effective Date: 08/11/2025
At Happy Pools, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information, with particular attention to our SMS messaging practices.
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1. Information We Collect
We collect the following types of information:
Personal Information: Your name, email address, phone number, and service address when you register, request a quote, or communicate with us.
Usage Data: Device type, IP address, browser information, and site interaction details for analytics and service improvement.
Messaging Consent Data: Opt-in status, message interaction, and preferences related to SMS communications.

2. How We Use Your Information
We use your information for the following purposes:
To provide and schedule pool services;
To confirm appointments and send service updates;
To communicate with you via SMS, email, or phone;
To personalize your customer experience;
To send limited promotional offers (with your consent).

3. SMS Messaging Program
By providing your phone number and opting in, you agree to receive SMS messages from Happy Pools via (904) 980-8512.
These may include:
Appointment confirmations and reminders
Service summaries and technician updates
Customer support communication
Delivery and arrival notifications
Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your carrier.To opt out, reply STOP, CANCEL, or UNSUBSCRIBE To get help, reply HELP or contact us at (904) 980-8512

‍4. Data Sharing Policy
We do not sell, rent, or share your personal information—including mobile opt-in data—with third parties for marketing or promotional use. Messaging consent and opt-in data are never disclosed, transferred, or sold to third parties under any circumstances.

5. Data Security
‍We implement strong security measures to protect your data, including:
Encrypted data storage
Limited access to authorized personnel only
Secure data transfer protocols
We maintain strict internal controls to prevent unauthorized access, alteration, or disclosure.

6. Your Rights
You have the right to:
Access and review the personal data we store about you
Correct inaccurate or outdated information
Request deletion of your data from our systems
To make a request, contact us at (904) 980-8512.

7. SMS Opt-In and Opt-Out
You may opt in by:
Checking the opt-in box on our service request form
Texting START or SUBSCRIBE to 480-626-2825 You may opt out at any time by replying: STOP, CANCEL, or UNSUBSCRIBE You may also contact us directly for manual opt-out assistance.

8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website and/or sent to you via email. Please check back periodically for updates.

9. Contact Us If you have any questions about this Privacy Policy or our data practices, reach out to:

📞 Phone: (904) 980-8512